TRADER ASSISTANCE
Hey SkaleFunding Users
We know that many of our traders have faced difficulties with account access, Phase 2 provisioning and payout timelines, and we sincerely regret the inconvenience this has caused.
Why Some Requests Were Not Resolved
Sometimes, users contacted us through chat, email, or WhatsApp, but their problems were not solved because important details were missed.
This form helps you submit your problem in one place. You can share your MT5 account details, dates, and payment proof if needed.
Our team can review your request and keep all the information together, making it easier to track and resolve your issue.
Private supporting documentsAccount access · Phase 2 · Payout assistance